Terms of service

These Terms of Service (“Terms”) govern your access to and use of the AgeCode website, mobile application, and related services (collectively, the “Services”). By accessing or using the Services, you agree to these Terms.

If you do not agree, do not use the Services.

  1. About AgeCode

AgeCode provides a digital health intelligence platform that helps users organize, analyze, and understand their health-related data.

AgeCode does not provide medical care, medical advice, diagnosis, or treatment.
The Services are for informational and educational purposes only.

  1. Eligibility

You must be at least 18 years old to use the Services.

By using AgeCode, you confirm that:

  • You are legally able to enter into these Terms

  • The information you provide is accurate and up to date

  1. Account registration

To access certain features, you may need to create an account.

You are responsible for:

  • Maintaining the confidentiality of your login credentials

  • All activity that occurs under your account

Notify us immediately if you suspect unauthorized access.

  1. Use of the Services

You may use the Services only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the Services to seek or provide medical diagnosis or treatment

  • Rely on the Services in place of professional medical advice

  • Upload content you do not have the right to share

  • Interfere with or disrupt the Services

  • Attempt to reverse engineer or misuse the platform

  1. Health information disclaimer

AgeCode analyzes user-provided data such as biomarkers, lab results, questionnaire responses, and lifestyle information.

  • Insights are generated using statistical models, medical literature, and automated systems

  • Outputs are not medical advice and should not replace consultation with a qualified healthcare professional

  • Always seek professional medical guidance before making health decisions

AgeCode does not guarantee the accuracy, completeness, or suitability of any insight.

  1. AI-generated content

Some features use automated systems, including AI models.

You acknowledge that:

  • AI-generated outputs may contain errors or limitations

  • Results depend on the quality and completeness of the data you provide

  • AI responses are informational only and not clinical guidance

Human oversight may be applied to improve quality and safety.

  1. Lab recommendations and booking support

AgeCode may provide:

  • Recommendations on which health tests may be relevant

  • Information about third-party laboratories

  • Assistance with booking or scheduling

AgeCode does not perform laboratory testing and is not responsible for:

  • Lab services, results, or accuracy

  • Pricing, availability, or outcomes of third-party providers

Any engagement with third-party labs is solely between you and the provider.

  1. User content

You retain ownership of content you upload, including health data and files.

By using the Services, you grant AgeCode a limited license to:

  • Store, process, and analyze your content

  • Provide personalized insights and functionality

You may delete your content at any time, subject to legal retention requirements.

  1. Intellectual property

All content, software, designs, and trademarks related to the Services are owned by AgeCode or its licensors.

You may not copy, modify, distribute, or use any part of the Services without prior written permission.

Termination

We may suspend or terminate your access if:

  • You violate these Terms

  • Your use poses a risk to the platform or other users

You may stop using the Services at any time.

Disclaimer of warranties

The Services are provided “as is” and “as available.”

We make no warranties regarding:

  • Accuracy or reliability of insights

  • Availability or uninterrupted operation

  • Fitness for a particular purpose

Use of the Services is at your own risk.

Limitation of liability

To the maximum extent permitted by law, AgeCode shall not be liable for:

  • Health decisions made based on the Services

  • Indirect, incidental, or consequential damages

  • Loss of data, profits, or business

Our total liability shall not exceed the amount paid by you to AgeCode in the preceding 12 months.

Governing law

These Terms are governed by the laws of UK, without regard to conflict of law principles.